How a wood window is made from start to finish
Step inside our Bayport, Minnesota manufacturing facility to see how more 1,000 production associates leverage state-of-the-art machinery to make our clad-wood 400 Series windows. Guiding you along will be Tyler Grace and Nick Schiffer of the Modern Craftsman podcast — let's go!
Inside Minnesota’s largest milling operation
The video starts with Grace and Schiffer explaining how we start with raw timber and mill our own window profiles for quality assurance purposes, rather than outsourcing this step. This is done because windows need to fit together tightly for the best possible performance. In-house milling gives us the control needed to make sure window profiles meet our standards. Grace shows the quality assurance gauge — a measuring tool that shows the exact specifications a profile must meet — and demonstrates how it is used to measure the beginning, middle, and end of each profile piece. Any profiles that don’t match specifications are reclaimed.
Grace and Schiffer explain a bit about how sawdust is reused. They point out the metal piping that connects to the machinery, which helps collect sawdust so it can be reused in various ways including heating the plant and producing Fibrex® material (our alternative to vinyl). In fact, the reuse of sawdust to produce Fibrex material has contributed to preventing the harvest of over 130 million board feet of timber.
Next, the builders explain the steps included in milling. A production associate is shown feeding rough cut timber into a machine that trims it to the correct length. Once the timber is cut to length, it goes to the moulder, another machine, to be shaped into profiles. After the profiles are shaped, they are sent to a machine that applies a water-based sealant that will help the wood withstand the elements. Then, the profiles are cured in an oven. The final step in the milling process is to send the profiles to the “supermarket” where they are stored by size and profile type. This allows for quick sourcing of the correct profiles that are needed when an order is received.
The supermarket: one key to lean manufacturing
Next, Grace and Schiffer hop into a golf cart and visit the supermarket. There, associates with carts are shown gathering the profiles needed for specific orders. These associates wear headsets through which they can hear exactly what parts they need to gather in order to fill orders. This avoids going back and forth between a computer and the supermarket to fetch the correct parts. The process increases both efficiency and accuracy. Staging the parts in the supermarket is the first step in fulfilling an order. From here, the parts will be sent for finishing with a coating called Flexacron®.
Flexacron® finish for protection and aesthetics
Flexacron finish is applied to the window profiles in a proprietary way so instead of showing that process, Grace and Schiffer explain a bit about it. They compare Flexacron paint to powder coating. It provides an even mill layer that both protects from the elements and applies an aesthetic finish — including color. Importantly, it is applied to all profile parts before they are assembled. This is done to make sure that if there were ever any movement in the frame and the profiles became exposed, they would be protected. Schiffer also addresses the question: Does pre-coating result in weaker joints? He explains how both the glass and mechanical fastening process used to screw the profiles together lend strength to the frame.
As Grace and Schiffer stand in the supermarket explaining the coating process, the misters turn on. The misters, which are not so different from the ones that keep produce fresh in the other kind of supermarket, are there to keep the right level of humidity in the air. Schiffer explains how wood contracts as it dries and expands with humidity. Everywhere in the plant that milled wood is kept, misters are used to avoid any cracking, warping, shrinking, or other issues that could occur before the profiles are finished with Flexacron paint. This attention to humidity levels helps maintain the integrity of the wood and the end product.
Both Grace and Schiffer have profile pieces in hand. Grace holds two unfinished profile pieces and demonstrates how they fit more loosely together, whereas Schiffer holds finished profile pieces that have been coated in Flexacron paint and demonstrates how they fit more tightly together. The coated profile pieces are a tighter fit because the coating thickness is taken into account when they are milled. Schiffer holds the fitted profile pieces together just by the top piece to demonstrate the tight fit — even without any fasteners yet attached, it is strong enough to hold against gravity.
The two hop back on the golf cart to see what happens after the finishing process.
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About the modern craftsman
Grace and Schiffer are the voices behind the Modern Craftsman, which is a podcast and community network dedicated to promoting excellence, education, knowledge, and respect in the building industry. With their audience of trade professionals, they discuss all aspects of life within the industry and life itself — from mental health to leadership and everything in between. They pride themselves on working with brands and people who strive to make the industry better and advocate for a better life in the trades.


