Recall Summary
Name of Product: Window opening control devices sold as kits or installed on 100 Series casement
Hazard: The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
Remedy: Repair
Consumers should leave windows with recalled opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Please click on the link below to complete the form to submit a repair request.
Consumer Contact: Andersen Windows at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT, Monday through Friday or email 100SeriescasementWOCD@andersencorp.com
Recall Details
Units: About 91,000 units in the United States
Description: This recall involves window opening control devices sold individually as kits or as factory-installed accessories and applied to 100 Series casement windows that were manufactured prior to November 19, 2025. Consumers can contact Andersen Windows and share the Product ID number on the label on the upper right corner of the window to determine if the product is included in the recall.
Incidents/Injuries: Andersen has received eight reports of the devices breaking, detaching or malfunctioning. No injuries have been reported.
Sold at: Independent window distributors, retailers and online at parts.andersenwindows.com from October 2015 through December 2025 for between $9 and $217.
Distributor: Andersen Windows, Inc. of Bayport, Minnesota.
Manufactured in: United States
